Last updated: August 9, 2026
ReturnBoard processes the minimum personal data needed to run a returns Kanban board for Shopify merchants. We do not sell customer data, do not use it for advertising, and do not make automated decisions with legal or similarly significant effects. Merchants are controllers of their customers’ data; we act as a processor for board operations.
End customers typically exercise access, correction, deletion, and portability rights through the merchant. We support merchants via Shopify mandatory webhooks and in-app tools: export at /app/export and deletion requests at /app/data-deletion. Privacy requests can also be emailed to jasonhh5276@gmail.com.
We process return/order identifiers, line items, return status, refund amounts, staff assignment data, and—when Protected Customer Data is approved—customer name and email for authenticated shop staff on return cards. Details are in our Privacy Policy.
We implement customers/data_request (compile store-side return data for the merchant), customers/redact (anonymize customer fields on matching returns), and shop/redact (purge shop-scoped data). app/uninstalled also triggers shop data cleanup. Topics are registered in shopify.app.toml under compliance_topics.
We do not sell personal data. Optional sub-processors (for example Fly.io hosting, optional Sentry error monitoring without intentional PII, optional Resend transactional email) are used only to operate the Service.
jasonhh5276@gmail.com — Privacy Policy: https://return-board.fly.dev/privacy-policy — Terms: https://return-board.fly.dev/terms-of-service